This Personal Information Collection Statement explains how Faith Family Church (“the Church,” “we”) collects and uses personal data. The data user is Faith Family Christian Church Limited (基督教家信教會有限公司), Shop G02, G/F, Capri Place, 33 Tong Yin Street, Tseung Kwan O, New Territories, Hong Kong.
What we collect
Church and ministry records. Depending on how you connect with us, we may collect your name, contact details, address, date of birth, family or household information, ministry involvement, form responses, photos or video from services and events, and other information you choose to give us.
Donation records. If you give to the Church, we may also collect donation information needed for receipts and church records.
How we use it
Church and ministry records are used to provide pastoral care and church life, including membership, Growth Track, small groups, serving teams, children and youth ministry, events, communications about the Church, safeguarding, and church administration.
Donation records are used to process gifts, issue receipts, and keep required financial records.
Who may hold or access your data
Authorised staff and volunteers may access personal data only as needed for those purposes. We also use service providers. Our church management system, Planning Center (Ministry Centered Technologies, Inc.), stores and processes personal data in the United States. Providers who help us with our website, email, and donations may also process personal data.
We do not sell personal data.
We take reasonable steps to protect personal data from unauthorised access, use, or disclosure.
Access and correction
You may request access to or correction of your personal data, or ask a question about this statement, by emailing hello@faithfamilyhk.com with the subject line “Data Access Request.” For donation records, you may also email finance@faithfamilyhk.com.
If you no longer wish to receive church event or ministry emails, email hello@faithfamilyhk.com and we will stop.
You can also learn more about your rights under the Personal Data (Privacy) Ordinance from the Office of the Privacy Commissioner for Personal Data.
Children
If you are submitting a child’s personal data, you confirm that you are the parent or guardian, or are authorised by them.
Photos and video
We may photograph or record public services and church events for ministry communications. If you prefer not to be featured, please email hello@faithfamilyhk.com.
How long we keep data
We keep personal data only as long as needed for the purposes above, or as required by law.
This website
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Updates
We may update this statement from time to time. The current version will be posted on this page.
Effective 13 November 2026.